Last Updated: 19 June, 2025 

At Cultures Food, we value the trust you place in us when you choose to shop for your health and wellness needs. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

• Personal Data: Name, email, phone number, shipping address, billing information.

• Usage Data: Website usage, product preferences, purchase history.

• Cookies & Tracking: To enhance user experience and retarget ads.

2. How We Use Your Information

• Process your orders and deliver your products.
• Send order confirmations and shipping updates.
• Provide customer support and respond to queries.
• Improve our product range and user experience.
• Send occasional marketing emails or promotions (you can opt out anytime).

3. Sharing Your Information

We do not sell your personal information. We only share data with:

• Payment gateways for secure transactions.
• Shipping and logistics partners.
• Third-party services like analytics and advertising tools (with strict confidentiality).

4. Your Rights

You have the right to:

• Access, modify or delete your data.
• Opt-out of marketing emails.
• Request data portability.

5. Data Security

We use SSL encryption and trusted third-party platforms (like Shopify) to keep your data secure.

6. Children’s Privacy

We do not knowingly collect personal data from individuals under 18.

7. Changes to This Policy

We may update this policy periodically. Any changes will be posted here.