Terms & Conditions

Welcome to Cultures Food!

By accessing or using our website, you agree to comply with and be bound by the following terms. Please read them carefully.

1. General

This website is owned and operated by Cultures Food. Throughout the site, the terms “we”, “us”, and “our” refer to Cultures Food. Our products include dry fruits, seeds, nuts, dates, roasted & healthy snacks.

2. Orders & Payments

  • All prices listed are in INR and inclusive of applicable taxes.
  • Orders are processed only after successful payment.
  • We reserve the right to cancel any order due to unforeseen circumstances.

3. Shipping & Delivery

  • We ship across India through reliable courier partners.
  • Shipping timelines are generally 2–7 working days.
  • You will receive tracking details once the order is dispatched.

4. Return & Refund Policy

  • Due to the perishable nature of our products, we do not accept returns unless the item is damaged or incorrect.

  • Any refund or replacement must be requested within 48 hours of delivery with valid proof (images or video).

5. Product Disclaimer

  • Our snacks and dry fruits are prepared and packed under hygienic conditions.
  • While we strive for consistency, slight variations in color, shape, or size may occur.

6. Intellectual Property

All content on the site including logos, packaging, images, and text is the property of Cultures Food and may not be used without permission.

7. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Jaipur, Rajasthan.